Legal

Cookie Policy

The cookies and similar technologies Conek uses, and how to control them.

Last updated 24 September, 2026

This page lists the cookies and similar storage that Conek uses, in the web application and inside the web views of the Conek mobile apps.

The short version

Conek is A-SAFE’s business platform for its teams, partners and customers. It uses cookies only to sign you in and to remember how you left the interface. There are no advertising cookies, no third-party tracking cookies, and no cross-site profiling. We do not sell data and we do not share it with ad networks.

Because every cookie we set is either strictly necessary for the service or a preference you set yourself by using the interface, Conek does not show a consent banner. You can still clear or block cookies in your browser — sign-in will stop working if you block the necessary ones.

Strictly necessary

These keep you signed in and the application secure. Without them Conek cannot function.

Cookie Purpose Lifetime
_conek_session… Your signed-in session and the CSRF protection token that stops other sites submitting forms as you Session (cleared when the browser closes)
Authentication and “remember me” cookies Keep you signed in between visits when you ask us to, and carry the single sign-on handshake Session, or up to the period your organisation configures

Preferences

These remember a choice you made in the interface. Clearing them resets the interface to its default; nothing else breaks.

Cookie Purpose Lifetime
tz Your browser’s time zone, so dates and times display in your local time Session
mobile_profile Which mobile home screen your role uses, so the app opens on the right one Up to 1 year
dashboard_ui_pref Which version of the dashboard you chose Up to 1 year
dashboard_ab_banner_dismissed That you dismissed the dashboard switch banner Up to 1 year
companion_open, companion_rail_collapsed, companion_current_chat_id Whether the AI assistant panel is open or collapsed, and which conversation you were in Up to 1 year
support_view_mode Whether the helpdesk shows a list or a board Up to 1 year

Local storage on your device

The mobile apps and the web application also use local device storage — not cookies — for the theme you selected, the environment the app points at, a cached copy of your profile, and an offline queue that holds work you did without a connection until it can be sent. This stays on the device, and is cleared when you sign out or uninstall the app.

Third-party cookies

Conek does not embed advertising or social widgets. Two third parties can set storage in the course of the service working:

  • Microsoft Entra ID, the A-SAFE identity provider, sets its own cookies during single sign-on, under its own policy.
  • Sentry, our error-reporting provider, does not set cookies; it sends crash reports with personally identifying payloads disabled.

Managing cookies

Every browser lets you view, delete and block cookies in its settings, and every mobile OS lets you clear an app’s data. Blocking strictly necessary cookies will prevent you from signing in to Conek.

Changes

We update the date at the top of this page when this list changes.

Contact

Questions about this page: email conek.dev@asafe.com — see Support. See also the Privacy Policy.